Welcome to Fly4000 Electric Ltd. | We are here Mon–Fri 9am–5pm Pacific to help you

Fly4000 Electric Ltd. delivers lighting, fans and electrical products anywhere in Canada. This page explains how long delivery takes, what it costs, and what happens if something goes wrong.

Where we deliver

We deliver to addresses anywhere in Canada. We do not ship outside Canada at this time. If you are outside Canada and want one of our products, text or email us and we will tell you honestly whether we can help.

How long it takes

  • Surrey and the Lower Mainland — 1 to 3 business days.
  • Everywhere else in Canada — 5 to 10 business days.

Business days are Monday to Friday and do not include statutory holidays in British Columbia. These times start from when your order is processed, not from when you place it.

When we process your order

Orders are processed Monday to Friday, 9:00am to 5:00pm Pacific time. An order placed on a weekend or a holiday is processed on the next business day. Most orders leave us within one business day.

What delivery costs

Free delivery on orders of $165 or more.

Below $165, delivery is a flat $15 to any address in Canada. Product prices already include GST/HST, and your delivery charge, if there is one, is shown clearly at checkout before you pay.

Tracking your order

When your order leaves us we email you the tracking number and the courier. If you have not had that email within 3 business days of ordering, text us at 778-953-4000 and we will chase it up.

If your delivery is delayed

Couriers occasionally run late, particularly in winter and to remote areas. If we know your order is going to miss the times above, we will contact you and tell you what is happening. If a delay is not acceptable to you, we will cancel the order and refund you in full.

If your order arrives damaged

Tell us within 7 days of delivery. Send a photo to flyingelectric4000@gmail.com or text it to 778-953-4000. We will replace the item or refund you in full, including delivery, at your choice. See our Return & Refund Policy.

Wrong or incomplete address

Please check your delivery address before you pay. If you notice a mistake, contact us straight away — if the order has not left us we can correct it at no cost. Once a parcel has shipped to a wrong address supplied by the customer, we may not be able to recover it.

Installation

Products bought from our shop are supplied on their own. Installation is a separate service. We are a licensed electrical contractor and we install in Surrey and the Lower Mainland — text or email us and we will quote you for the work. Installation is never charged automatically with an online order.

Questions

Text 778-953-4000 or email flyingelectric4000@gmail.com, Monday to Friday 9:00am to 5:00pm Pacific. We reply to every message.

Fly4000 Electric Ltd. is a company incorporated in British Columbia, Canada under incorporation number BC1274204 on 10 November 2020, and may be verified on the BC Registry. GST/HST registration 701412132RT0001. #13-12070 76 Avenue, Surrey, BC V3W 5Z2, Canada. Last updated 13 September 2026.